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1. Ownership

MAGNETICKET is an online service for purchasing tickets over the Internet. és is owned by ADVANCED MUSIC S.L., the holder of Fiscal Identity Code B-66699216 and registered as that Company in the Barcelona Register of Companies, in Volume 45234, Sheet B 481219, Entry 1ª, with its registered office is at 45-47 6º1º Zamora, 08005 Barcelona, Spain.

MAGNETICKET in no way participates in or promotes the show, and as such it cannot be held responsible for the event itself and the conditions thereof, as well as changes occurring therein, as its role is strictly limited to ticket sales.

Those accessing the online purchase service declare that they have sufficient legal capacity to enter into contracts on the website, according to the conditions listed below. The user is responsible for providing information during the purchasing processes, and must pay particular attention when entering his/her bank details and personal information.

2. Privacy and data protection

The personal data of users of this website will be treated in accordance with the Privacy Policy and current legislation on the protection of personal data.

3. Customer service

MAGNETICKET has a office customer support team has the skills and product knowledge to fully support your needs, feel free to contact us anytime. Customer Service: Magneticket Hotline 902 88 31 60 (Monday - Friday from 9h to 13h and from 15h to 19h CET)
MAGNETICKET also has official customer complaint forms at the offices of ADVANCED MUSIC S.L. at C/Zamora 45-47 6º1º, 08005 Barcelona.

4. Minors

MAGNETICKET cannot be held responsible for the purchase of tickets by individuals who do not comply with the promoter's regulations, or the legislation on minors applicable in each country for entry to the show. Access and operations through MAGNETICKET implies that those who do so have sufficient legal capacity to enter into contracts and undertakings.

5. Applicable legislation and competent courts

These conditions are governed by the applicable Spanish legislation. When the applicable legislation allows the parties to choose the jurisdiction, the parties specifically waive any others that may apply to them, and agree to submit the differences that may arise from the interpretation or application of these conditions to the courts and tribunals of the city of Barcelona.

6. Intellectual property and image rights

All image rights and intellectual property rights arising directly or indirectly from the artistic performances are reserved, and the capture, filming or recording of images or sounds without the prior permission of the promoter of the show is prohibited.

All content, trademarks, logos, drawings etc. shown on the MAGNETICKET website are protected by intellectual and industrial property legislation. Infringement of those rights will be prosecuted in accordance with current legislation.

The reproduction, exploitation, distribution or public communication under any title or by any medium, and the transformation of all or part of the contents of the MAGNETICKET website for uses other than legitimate information or purchase of the services offered by users is prohibited.

7. Use of the service

MAGNETICKET is not involved in any organizational aspect of the performances for which it sells tickets, and is free of any obligation and/or liability incumbent on the promoter, such as those regarding the feasibility of the venue where the event or show takes place, its acoustic quality, visibility, the comfort of the venue, accessibility, etc.

Changes that occur after the purchase of tickets, such as changes of dates, venue, artists, cancellation of the event, etc. may only be made by the promoter of the show

A ticket may not be used for the purposes of advertising, sales, promotions, games, contests or sweepstakes without the prior express and irrefutable authorization of the Promoter.

8. Ticket purchases

You will receive a confirmation e-mail after making your purchase. The collection options available will be stated in the website or in the confirmation e-mail.

9. Refunds policy

The purchase amount of tickets purchased previously for reasons attributable to the purchaser will not be refunded. The purchaser's inability to attend a show or event, or making an error when purchasing the tickets, will not constitute grounds for a refund.

MAGNETICKET may cancel the tickets and therefore refund the amount, upon receipt of a specific order and instructions from the promoter of the event, in the event of cancellation, change of dates, etc.

MAGNETICKET cannot be held responsible for the loss or theft of tickets.

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